Terms of Service

1. Introduction

Welcome to SirSignal, a Software-as-a-Service (SaaS) provider of web push notification services. By accessing or using our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the terms, you may not access or use our services.

2. Services Provided

SirSignal provides a platform for web push notifications to help website owners communicate with their users. Our services are available through various subscription plans, including Free, Basic, Plus, and Premium plans, with monthly and annual billing options.

3. User Accounts

You are solely responsible for maintaining the confidentiality of your account credentials. Unauthorized use of your account must be reported to us immediately. SirSignal disclaims responsibility for any activity conducted under your account due to your failure to secure your credentials.

4. Subscription Plans and Payments

Our service offers both paid and limited free subscription plans. The cost of the subscription is charged at the start of each billing cycle based on your selection. You agree that your use of the paid plans signifies acknowledgment of the associated charges.

5. Billing and Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless canceled before the renewal date. You are responsible for managing your subscription, including any cancellations, through your account settings.

6. No Refund Policy

SirSignal operates under a no-refund policy for all subscription plans, including monthly and annual billing options. Once purchased, you are responsible for the full subscription term. You understand and agree that no refunds or credits will be issued for unused services within a billing cycle.

7. Cancellation

You may cancel your subscription anytime through your account dashboard, which will take effect at the end of the current billing period. No refunds are given for partial use during any subscription period.

8. Service Availability and Maintenance

SirSignal strives to ensure uninterrupted service availability but does not guarantee it. Temporary outages may occur due to maintenance, upgrades, or unforeseen circumstances. SirSignal disclaims liability for any interruptions or service delays.

9. Data Security and Privacy

SirSignal takes reasonable measures to protect your data but cannot guarantee absolute security. By using our services, you accept that any data transmitted may be vulnerable to unauthorized access due to circumstances beyond our control. Our Privacy Policy details how we collect, use, and protect your personal information. You are responsible for reviewing our Privacy Policy before providing any personal data on this Website.

10. Compliance with Laws

You agree to use SirSignal’s services in compliance with all applicable laws, rules, and regulations. You are solely responsible for ensuring your use of our services does not violate any applicable laws or regulations.

11. Intellectual Property

All content, trademarks, and intellectual property related to SirSignal are owned by or licensed to SirSignal. You may not copy, modify, distribute, or create derivative works of any SirSignal content or intellectual property without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, SirSignal, its directors, employees, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of revenue or profits, arising from or related to your use of the service, whether based on contract, tort, strict liability, or any other legal theory.

13. Indemnification

You agree to indemnify and hold SirSignal harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our services, your breach of these Terms, or your violation of any law or regulation.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where SirSignal is registered, regardless of where you, the customer, are located. Any disputes shall be resolved exclusively in the courts of that jurisdiction, except where otherwise required by law.

15. Changes to the Service or Terms

We reserve the right to modify, update, or discontinue any part of our service at any time, with or without notice. We may also update these Terms, with changes effective upon posting on our website. Your continued use of the service after any changes indicates your acceptance of the modified Terms.

Disclaimer

No Warranty: SirSignal disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. Services are provided "as is" without any guarantee of reliability or accuracy.

Force Majeure: SirSignal is not responsible for any delay or failure in performance due to circumstances beyond its reasonable control, including acts of nature, war, strikes, or technical issues.

Disclaimer and Limitation of Liability for SirSignal

1. Disclaimer of Warranties

  • SirSignal provides services "as is" without warranties of any kind.

2. Limitation of Liability

  • SirSignal shall not be liable for damages arising from clients’ use of notifications, third-party integrations, or user-generated content.

3. Indemnity

  • Clients agree to indemnify SirSignal against claims or damages arising from their use of the service.

Refund Policy

1. Overview

SirSignal maintains a strict no-refund policy for all subscription plans. By subscribing, you acknowledge that you understand and agree to this policy.

2. Subscription Plans

No partial or full refunds will be issued once a subscription payment is made, regardless of the frequency or extent of your use of the services. This includes both monthly and annual subscription plans.

3. Free Plan

A Free Plan is available to allow users to explore our services with limited features. Upgrading to a paid plan is at your discretion, and the no-refund policy applies once upgraded.

4. Automatic Renewal and Cancellation

Your subscription renews automatically at the end of each billing cycle unless canceled prior to the renewal date. Cancellations take effect at the end of the current billing cycle. You will be responsible for all charges incurred up until the cancellation takes effect.

5. EU Consumer Rights

In compliance with EU regulations, we inform customers that by subscribing to SirSignal, you agree to the immediate activation of service. By doing so, you waive the right to withdraw or request a refund under the 14-day cooling-off period, as the service is fully provided upon subscription activation.

6. Service Interruptions

SirSignal strives to ensure continuous service availability. However, interruptions, including temporary outages, do not qualify for refunds or credits under any circumstances.

7. Changes to the Refund Policy

SirSignal reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and it is your responsibility to review the terms regularly. Continued use of our service after modifications signifies acceptance of the revised policy.

Privacy Policy

SirSignal values your privacy and takes responsible measures to protect your information. Please review our Privacy Policy for details on data collection, use, and protection.

Acceptable Use Policy for SirSignal

1. Prohibited Uses

  • No spamming, phishing, or sending unsolicited notifications.
  • No misuse of SirSignal for illegal, deceptive, or malicious purposes.
  • Prohibited content includes but is not limited to offensive, harmful, misleading, or hateful material.

2. Monitoring and Enforcement

  • SirSignal reserves the right to monitor usage for compliance and enforce restrictions.

3. Reporting Violations

  • Users may report any policy violations by contacting us at the same email address that is provided as our Contact email address.

4. Consequences of Violations

  • Violations may result in account suspension, termination, or legal action.

Data Processing Agreement for SirSignal

1. Definitions

  • "Controller" means the Client.
  • "Processor" means SirSignal.

2. Scope and Responsibilities

  • SirSignal processes data on behalf of the client as required for delivering push notifications.
  • SirSignal will not use personal data for any purposes other than providing services.

3. Data Security

  • SirSignal implements technical and organizational measures, such as encryption and access controls, to ensure the security of personal data.

4. Data Subject Rights

  • SirSignal will assist the client in responding to data subject requests as required by law.

5. Data Breach Notification

  • SirSignal will promptly notify the client of any data breach involving client or subscriber data.

6. Sub-processing

  • SirSignal will inform the client of any sub-processors involved and obtain authorization if necessary.

7. Termination

  • Upon termination of the service, SirSignal will delete or return personal data, as requested by the client.

Customer Data Request Policy for SirSignal

1. Purpose

This policy explains how SirSignal assists clients in fulfilling data subject requests.

2. Types of Data Requests

  • Access: Clients can request access to data stored on our platform.
  • Correction/Deletion: Clients can request the correction or deletion of personal data.

3. Request Process

  • Clients must submit data requests via Email with appropriate authorization.
  • SirSignal will respond to verified requests within 30 days.

4. Fees

  • Depending on request complexity, fees may apply.